We may collect the following categories of personal data:
a) Information provided voluntarily by you:
Full name, contact details, email address, phone number
Payment and billing information (for reservations)
Identification documents (if required by Italian law for check-in)
b) Automatically collected data:
IP address, browser type, and device information
Pages visited and time spent on the site
Cookies and other tracking technologies (see Section 6)
Your data is processed for the following purposes:
To manage bookings and reservations
To communicate regarding your stay or inquiries
To comply with legal obligations (e.g., guest registration)
To improve our services and website experience
To send promotional offers or updates (only with your consent)
We process your data under these legal bases:
Contractual necessity: to fulfill a booking or reservation
Legal obligation: to comply with Italian hospitality laws
Legitimate interest: to improve communication and guest experience
Consent: for marketing and promotional purposes
Your data is stored only for as long as necessary to fulfill the purposes listed above or as required by Italian law.
Once this period expires, your data will be securely deleted or anonymized.
We do not sell or rent your data.
However, we may share your information with:
Authorized service providers (e.g., booking systems, IT support, payment processors, or channel managers)
Public authorities, if required by Italian law (e.g., guest registration with local police)
All third-party partners are GDPR-compliant and required to handle your data securely
Our website uses cookies to ensure proper functionality and improve user experience.
Cookies may include technical, analytical, or third-party types (for example, Booking.com widgets or analytics tools).
You can manage or disable cookies in your browser settings.
For more information, please refer to our Cookie Policy.
You have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent at any time
We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
Although we take every precaution, no online system is completely risk-free.
Our website may include links to third-party booking platforms, such as Booking.com or Airbnb.
Please note that we are not responsible for their privacy practices. We recommend reviewing their individual privacy policies.
We may update this Privacy Policy periodically to comply with new legal or operational requirements.
The updated version will always be available on this page, with the latest revision date clearly stated.
